How can we help you?
Do you have questions about the platform, need technical support, or want to discuss an enterprise setup? Write to us – as an owner-managed company from Hamburg we usually reply the same working day.
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We look forward to your message. Fill in the form – we usually get back to you the same working day.
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Fill in the form so that we can prepare for your enquiry properly.
Looking for a quick answer? Many questions are answered immediately by our documentation and the FAQ.
Frequently asked questions
Short answers to the most important questions – so you know straight away what happens next.
How quickly do you answer enquiries?
As a rule we get back to you the same working day.
Do you offer technical support with the setup?
Yes, we support you personally with activating the platform and connecting tracking tools.
What happens after my enquiry?
Your request is passed directly to the responsible department (support or sales). We review it and come back to you with a concrete solution.
How do you handle my data?
Your data is stored encrypted in ISO 27001-certified data centres within the EU and used exclusively to process your enquiry.
Where do I find help using the platform?
Use our extensive documentation, or open a ticket directly through the support module in your dashboard.